Following are the benchmarking features of CDC Share Registrar Services (SRS):
- Customer Support Services including call center with a toll free number [0800 – 23275 (CDCPL)] and a dedicated and trained customer support team facilitates customers on a day-to-day basis.
- Giving CDC a real edge is its Business Continuity Plan (BCP) supported by backup sites and disaster recovery capabilities to ensure security of information and recovery of the service immediately in case of any disaster.
- High-tech Share Accounting System with an exclusive Authority Security Management System and workflow components.
- Highly professional, qualified and experienced management and team members.
- Statutory and regulatory compliances ensured by independent in-house Legal and Internal Audit Departments.
- Computerized mailing system ensures communication gets readily delivered to all security holders with regular follow-ups.
- Country wide branch network (Karachi, Lahore & Islamabad) to facilitate security holders in all major cities of Pakistan, with vast public dealing areas, pleasant office environments and Queue Management System.
- Extended service counter timings: Monday to Friday from 9:00 am to 1:00 pm and additionally from 2:30 pm to 5:00 pm.
- State-of-the-art IT Infrastructure and extensive in-house IT support.